Description
Emotional Intelligence for Business Communication course is designed for the managers, leaders, office executives, assistant managers, office administrators, business people, secretaries, receptionists or any individual who wants to brush up their skills and knowledge in Emotional Intelligence, Mindfulness and Empathy. This Emotional Intelligence for Business Communication course shares the key strategies, concepts and techniques of successful Emotional Intelligence, Mindfulness and Empathy.
In this comprehensive Emotional Intelligence for Business Communication Course, you will deepen your understanding on emotional intelligence, key techniques of accurately perceive emotions, verbal communication skills, non-verbal communication techniques, key strategies of social management and responsibility, tools to regulate emotions, key techniques of gaining control over emotions, strategies of making a balance between optimism and pessimism and much more.
By the end of this course, you will be able to manage Emotional Intelligence for Business Communication with excellence and professionalism. You will get a strong understanding of Emotional Intelligence, Mindfulness and Empathy and will help you grow further in your career. Moreover, you will receive an accredited certification from CPD that will enhance your CV and make you worthy in the job market. So, enrol in this course today and fast track your career ladder.
Accredited by CPD
Instant e-certificate and hard copy dispatch by next working day
Fully online, interactive course with Professional voice-over
Developed by qualified professionals
Self paced learning and laptop, tablet, smartphone friendly
24/7 Learning Assistance
Discounts on bulk purchases
Who should take the course
This Emotional Intelligence for Business Communication course applies to anyone looking to establish a career in this field. This includes the following professions:
Managers
Leaders
Office Executives
Assistant Managers
Office Administrators
Businesspeople
Secretaries
Receptionists
Learning Outcomes
By the end of the course, learners will be able to:
Demonstrate in-depth knowledge of emotional intelligence mindfulness and empathy
Understand the key elements of successful verbal communication
Learn the key techniques of successful non-verbal communication
Understand the process of articulate emotions using language
Learn key strategies of social management and responsibility
Learn key strategies and techniques of gaining control
Key elements of successful relaxation techniques
Explore different types of business practices
Learn how to create a powerful first impression
Certification
Once you’ve successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). All of our courses are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.
Assessment
At the end of the course, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven’t, there’s no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself.
Curriculum
Module One: What is Emotional Intelligence?
Module Two: Skills in Emotional Intelligence
Module Three: Verbal Communication Skills
Module Four: Non-Verbal Communication Skills
Module Five: Social Management and Responsibility
Module Six: Tools to Regulate Your Emotions
Module Seven: Gaining Control
Module Eight: Business Practices (I)
Module Nine: Business Practices (II)
Module Ten: Making an Impact
