See what our clients say about us. Do you live in Lincoln and need an insurance broker? Contact us today.

A big thank you to everyone who helped sponsor warm up tops for Boston United U19 youth team, which they will wear... in Arizona, USA.... We would like to thank Mel Jackson at ARC Broker Services Ltd for helping with the insurance we needed for the trip.

Boston UnitedFootball Academy

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Melanie has been fantastic in helping me find the right insurance for the right price. Starting my own business has been very difficult and time consuming. In regards to insurance I didn't really know where to start so contacted Melanie after a friend recommended her. Melanie's guidance and assistance has been invaluable and even now, some 2 months after the insurance was put in place she is still assisting me with my queries.

David Middlemiss

Thanks very much for all your help Melanie. Would highly recommend you to anybody that asks me for home insurance. Very helpful & efficient service.

Wesley Harris

We have recently changed our Commercial Insurance over to ARC Broker Services Ltd and dealt with the Director – Melanie. We secured a significant saving on the cost of our Insurance and found her services to be very quick, efficient and professional. Melanie was able to advise us regarding Sub Contractors and Subrogation. A Pleasure to deal with and we would highly recommend her and ARC Broker Services Ltd. Thanks again for everything!

Declan Marshall

We're so happy with the service which we have received from you. Would it be OK with you to put a photo of your business card on our Facebook page for others to get in touch with you if they need help as well? We'd be happy to promote you and your service as you've been a great help to us.


We have used Melanie for the past few years and since discovering that she had opened ARC Broker Services Ltd we decided we should support her. Her service really is first class, always professional, quick and she has always been able to secure us competitive premiums. In the first year that she rebroked our policies after being insured with a large outfit she secured a very substantial discount. ARC and Melanie are contactable 24 hours per day which makes the handling of our fleet very simple, I can text Melanie and know that any vehicle changes will be updated and loaded onto the MID swiftly. The claims service Melanie and ARC provide is very good, I know that I can call anytime for advice and support, she is like a Rottweiler on our side when getting claims settled by Insurers and always on top of them to make the payment. This has helped cleanse our claims experience which ultimately has produced good premiums. If we need Risk Management Advice she can assist and we find her a pleasure to work with. I have never been in a position where I am unable to contact them and telephone calls are always returned. WOuld highly recommend!

Robert Memmory

Mel has always took time to fully understand my business and the risks associated. Her recommendations are always well informed and suited to the business needs. Great service and with a smile!

Phil GarlandFacebook Review

This company is run by a very passionate and informed lady! Highly recommend!

Karen EastFacebook Review

“Melanie provides a very amicable and informative service, she conducts her business in an informative yet engaging manner, never failing to make sure we understand the ins and outs of what is being said and that we are happy what is happening. Melanie went out of her way to get the best price for what we require, made us feel a valued customer and never failing to get done what we require. Always a quick response time, and if not available in the office there is someone we can talk to and sort any matters arising.


Having dealt with Melanie for several years, we have built up a good relationship, when undergoing major projects in terms of expansion, Melanie has always taken the time to visit us and se what our Insurance Requirements are first hand, she takes the time to understand our needs and tailors insurance packages to suit us making sure all angles are covered, her attention to detail means we are safe in the knowledge that we are protected. In terms of communication, it is always a pleasure to speak to Melanie and we have built up a good relationship, she is always happy, willing to help and provide us with advice if we have ever needed it. Melanie’s prompt service has always ensured that when we are moving forwards we are always prepared, with what we covered for, the cost of service and how it is to be implemented, we have never had to wait around which has meant we are always ready to progress. We have always felt confident the rates provided are competitive and accurate to industry standard. Melanie has always taken the time to fully explain the products and how they work. Given the service and quality of work always provided, we would recommend Melanie to anyone requiring insurance policies


I believe Melanie has a great personal style that allowed us to build up a good rapport quickly, grasping our business which many don’t’. Any query is dealt with quickly and promptly answered. You got us a better deal and as we went through the policy we also got improvements in places.


Melanie is very personable, approachable and down to earth and able to not speak jargon. She ensured the policies were understood and catered to our requirements not just a blanket market. Melanie spent time with me and made herself available to any questions


Since taking the role of Managing Secretary, I have had occasion to deal with Melanie on a variety of matters from routine enquiries regarding our policies, to potential claims, amending or adding items to our policies and most recently a full review of our arrangements prior to renewing our policy. Melanie plans well for the meetings and gives plenty of notice so that matters can be discussed and dealt with in a timely manner. She is easy to deal with and has been most helpful on every occasion that I have had to deal with her. I would have no hesitation in recommending her should the situation arise that I am asked


Hello Melanie, I would like to take this opportunity to thank you for all the hard work you have done trying to get me a fleet insurance policy. I really could not have done it without you. Not only have you saved me money but I now only have to worry about renewing my policy once a year as before I had 5 different policies. I will highly recommend you to all my friends and family. Thanks again.

Stacey Memmory

I was referred to Melanie for some Public Liability for my Publishing business (Is there a book in You?). Not only was she very friendly and knowledgable, she sorted out my requirement to the exact specification and very quickly. So now I can go to the ball (well exhibition anyway) and feel safe and covered!

Ladey Adey

I highly recommend Melanie, she is very professional takes time to make sure you understand everything and very friendly. She now takes care of all our insurance so I don’t have to worry.Thank you Melanie xx


A big thank you to everyone who helped sponsor warm up tops for Boston United U19 youth team, which they will wear... in Arizona, USA.... We would like to thank Mel Jackson at ARC Broker Services Ltd for helping with the insurance we needed for the trip.

Boston United

Melanie managed to secure us a substantially cheaper quote at renewal. We have a cheaper premium and a far more attentive broker.

Amy TysonLincoln Towbar & Mobility Centre