Description
Become an IT Support Technician: Complete bundle course covers everything you need to know to start your career in IT.
This comprehensive bundle of 10 courses will teach you everything you need to know to become an IT support technician. Learn about functional IT skills, service helpdesk and technical support, DSE training, Microsoft Office Suite, Power BI, IT support, information management, data protection, and cyber security.
The IT support technician is a critical role in any organisation. They are responsible for providing technical support to employees, troubleshooting problems, and keeping systems running smoothly. If you’re interested in a career in IT support, this comprehensive bundle of 10 courses is the perfect place to start.
By the end of this bundle, you will have the knowledge and skills you need to become an expert IT support technician. You will also be prepared for a career in IT support, with the ability to troubleshoot problems, provide technical support, and keep systems running smoothly.
Accredited by CPD
Instant e-certificate and hard copy dispatch by next working day
Fully online, interactive course with audio voiceover
Self paced learning and laptop, tablet, smartphone friendly
24/7 Learning Assistance
Discounts on bulk purchases
Learning Outcomes
In this bundle, you will learn about:
Functional IT skills, such as networking, operating systems, and security
Service helpdesk and technical support, including how to handle customer inquiries, troubleshoot problems, and escalate issues
DSE training, which is important for protecting your health and safety when using display screen equipment
Microsoft Office Suite, including Excel, Word, PowerPoint, and Outlook
Power BI, a business intelligence tool that can be used to analyse data and make informed decisions
IT support, including how to install and configure software, troubleshoot hardware problems, and provide remote support
Information management, including how to organise and protect data
Data protection, including how to comply with regulations and protect your organisation’s data from unauthorised access
Cyber security, including how to prevent and mitigate cyberattacks
Start your journey to becoming a certified IT support technician today! Enrol in the IT Support Technician Complete Bundle today and get started learning the skills you need to succeed.
Certification
Once you’ve successfully completed your Bundle, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). All of our courses are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.
Who is this course for?
This course is perfect for anyone who wants to learn about IT support or who is looking to advance their career in IT. Whether you are a student, a recent graduate, or a working professional, this course can help you achieve your goals.
Curriculum
Course 01: Functional Skills IT
Course 02: Service Helpdesk & Technical Support
Course 03: DSE (Display Screen Equipment) Training
Course 04: Microsoft Excel
Course 05: Microsoft Word, PowerPoint & Outlook
Course 06: Microsoft Power BI
Course 07: IT support Technician
Course 08: Information Management
Course 09: Data Protection
Course 10: Cyber Security
