Description
Receptionist course is designed for the receptionist, care home receptionist, receptionist administrator, customer service advisor, or individual who wants to brush up their skills and knowledge in Receptionist. This Receptionist course shares the key strategies, concepts and techniques of successful Receptionist.
In this comprehensive Receptionist course, you will deepen your understanding of core receptionist skills, communication skills, key problem-solving techniques, self-management skills, time management skills, key techniques of working with time zones and much more.
By the end of this course, you will be able to manage Receptionist with excellence and professionalism. You will get a strong understanding of the Receptionist job and will help you grow further in your career. Moreover, you will receive an accredited certification from CPD that will enhance your CV and make you worthy in the job market. So, enrol in this course today and fast track your career ladder.
Accredited by CPD
Instant e-certificate and hard copy dispatch by next working day
Fully online, interactive course with Professional voice-over
Developed by qualified first aid professionals
Self paced learning and laptop, tablet, smartphone friendly
24/7 Learning Assistance
Discounts on bulk purchases
Who should take the course
This Receptionist course applies to anyone looking to establish a career in this field. This includes the following professions:
Receptionist
Care home receptionist
Receptionist administrator
Customer service advisor
Anyone having passion and interest in the Receptionist
Learning Outcomes
By the end of the course, learners will be able to:
Demonstrate in-depth knowledge on time management
Understand the key elements of telephone receptionist job
Learn how to work with different time zone
Understand the process of establishing good habits
Learn key strategies of solving problems
Learn key strategies and techniques of organizing and planning
Key elements of successful self-management
Explore key strategies of remove time wasters
Learn about how to avoid procrastination
Certification
Once you’ve successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). All of our courses are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.
Assessment
At the end of the course, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven’t, there’s no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself.
Curriculum
Module 01: Introduction to Reception and Receptionist
Module 02: Business Telephone Skills
Module 03: Mail Services and Shipping
Module 04: Time Management
Module 05: Record Keeping and Filing Systems
Module 06: Organisational Skills
Module 07: Communication Skills
Module 08: Customer Service
Module 09: Effective Planning and Scheduling
Module 10: Core Skills Required
Module 11: Self-Management (I)
Module 12: Self-Management (II)
Module 13: Time Management (I)
Module 14: Time Management (II)
Module 15: Organizing and Planning (I)
Module 16: Organizing and Planning (II)
Module 17: Communication (I)
Module 18: Communication (II)
Module 19: Additional Challenges
