Description
Overview
This Business Etiquette and Professionalism Training Course is designed to teach business owners, managers, PAs, and other professionals who work in a business or corporate environment, the art of good business etiquette. Learn the principles of effective business communication from the experts, in this online masterclass.
This comprehensive Business Etiquette and Professionalism Course provides practical training in all areas of workplace professionalism, including the rules of etiquette, tips for organising meeting and instructions on how to craft the perfect business email. You will also get step-by-step guidance on how to conduct business over the phone and electronically.
Also included in the Business Etiquette and Professionalism Training Course is instructor-led training on how to prepare for a job interview and tips and tricks on how to conduct yourself professionally during and after the interview process.
Accredited, quality CPD training
Instant e-certificate and hard copy dispatch by next working day
Fully online, interactive course with audio voiceover
Course material developed by qualified professionals
Self-paced learning accessible via laptop, tablet and smartphone
24/7 Learning assistance and tutor support
Discounts on bulk purchases
Who Should Take The Business Etiquette and Professionalism Training Course
This Business Etiquette and Professionalism Training Course is ideal for aspiring business professionals and those who work in a corporate environment. It is also suitable for aspiring professionals who are preparing for an upcoming job interview. The practical training provided applies to learners from all industries and sectors, including:
Business owners
Receptionists, secretaries & PAs
Entrepreneurs
HR professionals
Customer service executives
Those in managerial or supervisory roles
Learning Outcomes
By the end of the Business Etiquette and Professionalism Training Course, learners will be able to:
Greet clients in a professional and respectful manner
Ace any job interview with confidence
Manage conferences and meetings efficiently
Deliver excellent customer service over the phone
Maintain strong working relationships
Demonstrate an understanding of business communication
Certification
Once you’ve successfully completed your Business Etiquette and Professionalism Course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). All of our courses are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.
Curriculum
Module One: Principles of Professional Behavior
Module Two: Interview Etiquette
Module Three: Planning and Attending Business Meetings
Module Four: Electronic Etiquette
Module 5: Multicultural Etiquette
