When a policyholder has suffered a loss and needs to make a claim under the policy, they will probably contact their broker first and rely on them to report the claim to the Insurer.
The truth is, many brokers out there offer a very limited claims service, when it comes to the crunch and YOU need help, you get told a claims form is on its way and you are on your own. You can only contact them Monday – Friday between 9 and 5 pm, The technical knowledge can be poor, claims staff are often employed and do not hold the relevant insurance qualifications to understand the risks insured.
Why as a policyholder when you have paid your premiums as a risk transfer would you be prepared to accept such a limited service?
Here at ARC we are different, we help from the very start of the claim whether that be midnight on a Saturday or 5.01 pm on a Friday night when everyone else wants to leave to go home, you can speak to us.
We won’t tell you to report it over the phone to your Insurer & we won’t simply send you a claim form, we will take on the full burden of the claim and assist you all of the way acting with skill, care and diligence at all times! offering Technical and Professional Advice.
Please Contact Us Today
